Privacy Policy

Privacy Policy

Introduction

Welcome to https://flooring-install.alertblitz.com! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy provides a comprehensive overview of our practices regarding the collection, use, and disclosure of information from users visiting our website and interacting with our services. By using our platform, you agree to the terms outlined herein.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, mobile applications, online forms, and any other digital services provided under the flooring-install.alertblitz.com domain or through affiliated channels. Please note that this policy does not extend to external websites, apps, or services accessed through links on our platform, as they operate independently with their own privacy practices.

Processing Activities

Our Privacy Policy guides your interactions when:

  1. You sign up and use our applications or services as an authorized user.
  2. You visit any of our websites linked to this policy.
  3. You receive communications from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal information to enhance your experience and improve our services:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Credit card details and billing addresses required for transactions.
  3. Financial Information: This includes bank account numbers (if linked) and transaction history for financial services.
  4. Purchase Information: Data about products or services you’ve purchased from us, including quantities and order dates.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses and mobile phone numbers.
  6. Location Data: Information about your geographical location when you interact with our apps or websites.
  7. Feedback: Your opinions, comments, and reviews that you share with us.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from those platforms in accordance with their privacy policies.
  9. Product Information: Details about the products you show interest in or purchase on our site.

We gather this data through various means, including direct user input, automated tracking technologies (like cookies), and information received from third-party partners.

Cookies

We employ cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary: These cookies enable core functionalities, such as logging in, navigating the website, and making purchases.
  • Preference: They remember your preferences and settings, ensuring a personalized experience.
  • Analytics: Used by our analytics providers to collect information about how you interact with our site, including metrics on page views and user engagement.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your privacy settings.

Retention and Deletion

The duration for which we retain personal data varies depending on the type of information and the purposes for collection:

  • We store account information and purchase history indefinitely or until you request account deletion.
  • Financial and transaction data is retained for legal and tax requirements, usually 5-7 years.
  • Most other types of personal data are deleted once their purpose has been fulfilled, unless required by law to retain them longer.

Security Measures

We have implemented robust security measures to protect your personal information:

  • Encryption: All communication between your device and our servers is encrypted using SSL/TLS protocols.
  • Secure Processing: We engage secure third-party payment processors and service providers to handle sensitive data, ensuring compliance with industry standards.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access, Correction, or Deletion of Data
  • Right to Restriction or Object to Processing
  • Right to Portability of Data
  • Right not to be Subjected to Automated Decision-Making (in some cases)

To exercise these rights or if you have any data-related queries, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage users to review it periodically.

Contact Information

For any questions, feedback, or requests related to privacy: